Zielo Studio B.V. (“Company,” “we,” or “us”) is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR), Dutch data protection laws, and international privacy standards where applicable.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website www.zielostudio.com (the “Website”) or participate in any of our Mindset Energy™ programs, assessments, or healing and transformation services.

By accessing or using the Website or related services, you consent to the collection and use of your information as described in this Privacy Policy.
If you do not agree with the Privacy Policy, please do not access or use the Website.THIRD PARTY PLATFORMS

The Company uses third party apps and online platforms for you to access some Services.  When relevant to the Service, the Company uses a metaverse hosting app and digital platform for the Clients to experience immersive interactive coaching sessions. The Company provides Clients with the right to access these platforms securely for a period of time, in line with the hosting service and security agreements.

Each party will retain sole responsibility for such a party's information technology infrastructure, including computers, servers, software, databases, electronic systems (including database management systems) and networks, whether operated directly by such a party or through the use of third party services. 

Information we collect

We collect information directly from you when you use our services, participate in assessments, or interact with our Website. This may include:

• Contact Information – your name, email address, and (if applicable) phone number.

• Birth Data – your full name at birth and date of birth, collected exclusively for numerology-based insights used to identify your unique Purpose, Passions, and Power within your Mindset Energy™ report.

• Assessment Responses – your answers to the Mindset Energy™ Assessment, including self-ratings and reflections.

• Technical Data – IP address, device information, browser type, and location (collected automatically by our survey platforms or website).

• Program Information – notes or insights recorded during coaching sessions, where applicable.

We only collect data necessary to deliver personalized and healing and transformative experiences.

How we use your information

We process your data to:

• Generate your personalized Mindset Energy™ Report

• Provide numerology-based insights (Purpose, Passions, Power)

• Personalize and improve our programs

• Send relevant communications, including your report, session details, and updates

• Maintain internal records for progress in a program and/or program development

• Ensure the integrity and quality of assessment responses

Your information is never sold or shared for marketing or commercial purposes outside Zielo Studio.

Where your data is stored

Your data is stored securely in the following GDPR-compliant platforms:

• Google Workspace (Google Sheets, Forms, Docs, Drive)

• Make (formerly Integromat) (automation and report generation)

• Canva (for report design)

• Kit (email marketing, checkout and client management)

All platforms implement strong encryption, access control, and data protection practices.

Legal basis for processing

We process your data under the following GDPR legal bases:

• Consent – you provide explicit consent when completing a form or assessment.

• Contract – processing is necessary for delivering the services you request.

• Legitimate Interests – improving our programs and/or services and understanding client progress in ways that respect your privacy.

Data retention

We retain your personal data for up to 12 months after your last interaction with Zielo Studio, unless otherwise required or you request deletion sooner.
You may request data deletion at any time by emailing info@zielostudio.com.

Disclosure of information

We may disclose your personal information only when necessary:

• To Service Providers: Trusted partners who help us deliver our services (all GDPR-compliant).

• For Legal Compliance: When required by law, court order, or to protect our legal rights.

• Business Transactions: If Zielo Studio undergoes a reorganization or merger, we’ll ensure your data remains protected and you are notified of any changes.

We do not sell, rent, or trade your data under any circumstance.

Security of your information

We employ technical and organizational measures to safeguard your data, including:

• SSL encryption on our website

• Restricted access to sensitive data

• Regular platform security audits

Email is not a secure medium. Please avoid sending confidential data (like full birth details) via email unless requested through a secure channel.

Your rights

Under GDPR, you have the right to:

• Access, correct, or delete your data

• Withdraw consent at any time

• Request a copy of your personal data

• Object to data processing

To exercise any of these rights, please contact us at info@zielostudio.com. We’ll respond within 30 days.

International data transfers

If you are outside the European Economic Area (EEA), your data may be transferred and processed in countries offering adequate data protection in line with GDPR standards.

Cookies and tracking

Our Website may use cookies or similar technologies for analytics and performance. You can adjust cookie preferences via your browser settings.

Policy updates

We may occasionally update this Privacy Policy to reflect new regulations or business changes. Updates will be posted on this page with a revised “Last updated” date. Material changes may also be communicated by email.

Contact

For questions, concerns, or to exercise your data rights, please contact:
Zielo Studio B.V.
📧 info@zielostudio.com
🌐 www.zielostudio.com